Find top products in Help Desk Software category

Transform how service teams deliver value across every customer touchpoint — from customer experience, engagement, processes, automation, and service operations. Grow customer lifetime value, reduce costs, and maximize efficiency when you reimagine service with Service Cloud, from the contact center to the field.

Freshdesk is an intuitive and cost-effective customer helpdesk software built for B2B companies that help businesses delight their customers effortlessly. Our solution helps you provide highly personalized service by proactively anticipating customer needs to solve customer inquiries faster. With our robust ticketing platform, you can delight your customers effortlessly while keeping your agents happy.

Zoho Desk is context-aware help desk software that helps businesses of all sizes provide proactive and well informed customer support. Combine effective ticket management with easy collaboration tools, granular metric reports, powerful automation, robust self-service, sentiment analysis, and much more to boost agent productivity and deliver positive customer experiences. Over 40,000 businesses globally trust Zoho Desk to enable them to deliver exceptional service and create loyal customers.

Freshworks Customer Service Suite is a bundled offering that integrates Freshchat's conversational AI interface and chatbots with Freshdesk's advanced ticketing and collaboration features. The powerful solution empowers businesses to deliver exceptional customer support while providing the option to add on additional capabilities like Freshcaller, Freshbots, and Freddy Copilot.

Your complete solution for ticketing, messaging, help center, voice, and powerful AI. Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.

Zendesk for Employee Experience empowers HR and IT leaders to provide the smart, flexible internal service experiences that they need to unlock their employees’ potential & transform their business.

Now, you can deliver world-class support at any scale. It's all possible with our industry-leading Business Messenger and the new Conversational Support Funnel.

Hiver is a Gmail-based customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. We're great for teams that want to manage customer communication right from their Gmail and Google Apps accounts. Hiver is really simple to use, and yet very powerful. Most teams learn how to use it with zero or very little help, and within minutes. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.

Front is a customer operations platform for streamlining communication and delivering exceptional service at scale.

Want to give your contact center agents easy access to critical information and the ability to manage interactions from all channels in a single interface? Oracle Service Center is a solution that drives agent productivity and authentic customer connections.