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Telecommunications

Each mobile generation delivers more—data, devices, efficiency, opportunity. But tapping into the full potential of Telco networks requires a shift in thinking, focusing not simply on what networks can do today, but what we can build with them tomorrow.

At Capgemini, we see networks as both the backbone of operations and the digital foundation from which innovation flourishes. 
 
It is at this intersection where we meet clients, helping them conquer complexity and inefficiency to unlock the next generation of digital solutions that can accelerate transformation.
 
We welcome you to the Innovation Generation (iG), where smarter networks spark brighter innovation.

    Deutsche Telekom accelerates B2B product launch efficiency with TMForum-based end-to-end data model

    By identifying end-to-end data, order-to-cash data flows, creating a data flow inventory, and implementing an Attribute Master Tool (AMT), Capgemini supported Deutsche Telekom in understanding the required business and technical data to proceed with activities such as process efficiency improvement, software development or system integration.

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    Liberty Latin America transforms the telecoms customer experience

    Partnering with Capgemini, Liberty Latin America launches a digital transformation project to deliver revitalized B2C and B2B customer experiences

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    Calling for an unmatched telecom user experience

    Capgemini answers with business process change, automation, and governance transformation for heightened revenue, service quality, and customer experience

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    Dialing up operational efficiency and transparency with a full S/4HANA transformation

    Capgemini delivers substantial process improvements and time and effort savings via ADMnext for SAP Solutions

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    Tet improved the customer experience through automation

    Partnering with Capgemini, Tet implements the Vlocity cloud software and introduces automation into its customer service and order fulfillment processes to further enable innovative offerings to reach the market faster and increase satisfaction for both customers and employees

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    Deutsche Telekom rolls out fiber-optic connectivity at record speed

    Using agile methodologies, Capgemini and Deutsche Telekom swiftly launched a new platform to plan, sell, and install fiber-optic connectivity

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        MWC 2024

        iG: Welcome to the innovation generation

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        The path to net zero for telcos

        The telecoms industry has a significant environmental impact today – and it’s predicted to rise in the years to come. We can help.

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          Research and insights

          Report

          Why and how the telecom sector should accelerate its autonomous networks journeys
          Point of view

          How CSPs are battling energy costs and carbon footprints 
          Point of view

          Transitioning public safety critical communications towards LTE/5G MCX
          Capgemini Research Institute

          Cloudification of networks
          Report

          Project Bose – A smart way to enable sustainable 5G networks
          Point of view

          Open assurance: Liberating data to release a fantastic customer experience 

          Expert perspectives

          5G and Edge

          MWC 2024: key takeaways re-shaping the Telco industry

          Johannes Aasheim
          Mar 14, 2024
          5G and Edge

          Building intelligent networks: How telcos can take advantage of autonomous networks

          Dr. Ehsan Dadrasnia
          Feb 22, 2024
          5G and Edge

          How Gen AI will revolutionize Telecom Network Operations

          Yannick Martel
          Feb 1, 2024
          Browse all our telco insights

          Meet our experts

          Jacques Assaraf

          Global Head of Telecommunications
          With three decades of experience in the Telecommunications industry, Jacques has been at the forefront of navigating the dynamic waves and challenges that have shaped the industry—from the advent of GSM and the Internet to the evolution of xDSL, 3G, convergence, Fiber, 4G, and 5G. Over the course of his career, he has played an active role in numerous large-scale digital transformation programs, supporting key Telco operators around the world as they evolve and adapt to meet the challenges of the moment and prepare for the future.

          Arun Santhanam

          Head of Capgemini Telco (CSPs,MSOs and NEPs) North America
          Strategically steering the helm as the Head of Telco and Media Business for North America, I am dedicated to helping our customers drive innovation, fostering partnerships, and leading transformative initiatives in the ever-evolving telecommunications and media landscape.

          Karl Bjurström

          Global Head of Invent Telecom, Media & Entertainment
          Karl Bjurström is a strategy consultant and manager who specializes in strategy formulation, data assurance, and scaling in the Technology, Media, and Telecom industries. He is passionate about helping clients use digital technologies to gain strategic and operational advantages within product development, customer experience, and marketing.

          Shiv Tasker

          Global Industry Vice President (ER&D), Technology, Media and Telecom at Capgemini
          With more than three decades of executive management, sales, and marketing experience in the hi-tech sector, Shiv possesses a proven track record of helping SaaS organizations scale by building high-performing sales teams. During the course of his career, he spearheaded the growth of a startup, elevating it to over $100 million in annual recurring revenue (AAR) within a four-year period.

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